Shipping & Delivery Policy

1. Digital Delivery Model

Uttar Mitra ERP, operated by Shubham Nema, is a cloud-native Software-as-a-Service (SaaS) platform. All software licenses, school administrative workspaces, teacher portals, student dashboards, and Android application access are delivered 100% digitally via secure internet protocols.

2. Instant Delivery & Onboarding Timeline

• Instant License Provisioning: Upon successful transaction completion, institutional credentials and workspace setup links are dispatched instantly to the administrator's registered email.
• Delivery Turnaround Time: Immediate to within 15 minutes. If confirmation is not received within 30 minutes, contact [email protected].
• Zero Shipping Fees: Since no physical shipment or courier transit is involved, delivery charges are completely ₹0 (Free).

3. Physical Deliverables (Optional Telematics Hardware)

In the event an institution orders physical GPS tracking transponders or biometric devices, shipments are dispatched via registered Indian courier partners within 3 to 5 business days with direct consignment tracking.